Mercure Melbourne Southbank, Melbourne
About the Hotel
Mercure Melbourne Southbank is a 4-star hotel located in the vibrant city center, providing access to a rich café culture, diverse shopping, and entertainment options. The hotel features modern accommodations with kitchenettes and flat-screen TVs, making it suitable for both leisure and business travelers.
Rooms & Amenities
The hotel offers 291 guest rooms equipped with
Dining & Nearby Options
Dining options include a
Business & Services
The hotel features
Local Area & Transportation
Accessibility to attractions is seamless with Southern Cross Station nearby and public transport options including buses and iconic Melbourne trams. Notable landmarks such as the
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
Children
- Cots
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located on Southbank, surrounded by restaurants, cafes, and shops, making it a great spot for exploring. The rooms, albeit not overly clean, come with thoughtful amenities like a cloth line in the bathroom. The service was exceptional, with staff going above and beyond to ensure a pleasurable stay. However, the dining options were inconsistent, with delays in service and limited choices. Overall, a handy and friendly stay, with room for improvement in cleanliness and dining services.
My stay at the hotel was mixed. The rooms were clean and comfy, with a high standard of cleanliness and comfortable bed, but the air conditioning was not great and the room was quite small and dusty. However, they kindly offered us breakfast to compensate for the inconvenience. The service was a bit hit or miss, as the staff were extremely polite but not particularly helpful, such as forgetting to bring a remote control for the TV. The location was excellent, particularly for activities on the south side of the river, with many attractions within walking distance. The dining experience was okay but not overly exciting, although it was reasonably priced. Overall, a decent stay with some room for improvement.
The hotel was a good place to rest after a night out, with bright, sunny, clean, and tidy rooms. The staff were exceptionally helpful and friendly, even remembering my birthday when I called ahead. The location was brilliant, within walking distance to many attractions, though some maintenance is needed. The dining experience was enjoyable, especially with the free shuttle service to the station. The hotel offers good value for money.
The hotel is in a great location near the river, NGV, railway station, and tram stops with plenty of restaurants nearby. The rooms were very clean and tidy, although some bathroom fittings needed minor maintenance. The service was friendly but had some delays with check-in due to computer issues. The dining options were decent for the price, though not very extensive. The hotel's facilities were satisfactory overall.
The hotel room was comfortable and clean, offering a fantastic short stay option in the heart of Melbourne CBD. The staff were friendly and helpful, making check-in and check-out hassle-free. The location was excellent for exploring the city on foot, but breakfast service could be improved.
I had a great last-minute stay at this hotel that was just perfect for us. The rooms were clean, had good soundproofing, and offered excellent value for money. The service went above and beyond, although we were misinformed a couple of times. The location was fantastic, within walking distance to everything we needed. The dining experience was overall great, but there is room for improvement. Despite these minor issues, it was a memorable stay!
My stay at the hotel had its ups and downs. The room was a bit small and in need of maintenance, but the bed and pillows were comfy. The breakfast selection was ample, though I felt rushed as the dining room closed earlier than expected.
The hotel is in a convenient location for exploring Melbourne, with some areas needing improvement. The rooms are warm but need updating. The service is friendly and helpful, making the stay enjoyable. The location offers easy access to Melbourne's main attractions. The dining experience is decent but could be better. Overall, a satisfactory stay with room for enhancement.
The hotel offers basic but clean rooms equipped with all the necessary amenities at a good rate. The service, while generally great, was a bit lacking during my stay due to some misinformation provided. The location is outstanding, close to key attractions and transportation options. The dining options are limited, but the quality and selection are excellent. Overall, a decent value for money choice with some room for improvement in certain areas.
My stay at the hotel was pretty good overall. The room we had was clean and comfortable, but there were only 2 towels and coffee cups. Some lights were not working properly, making it a bit dark. The location was convenient, but the lack of some views from the 10th floor was a downside. Having a bar fridge, sink, and microwave in the room was handy, especially for ordering Uber Eats.
I had a wonderful stay at this hotel! The rooms were spacious, well-furnished with a safety box and a kitchenette, and had plenty of amenities like a microwave and extra pillows. The location was fantastic, right by Southbank with easy access to public transport and restaurants.
The hotel is conveniently located, making it easy to reach key spots in Melbourne, but some minor room maintenance issues and limited dining options were slight drawbacks. The service was helpful and accommodating, especially with early bag drop-offs. Overall, it offers good value for a stay in a prime area.
My stay at the hotel was quite pleasant. The rooms were clean, spacious, and comfortable, although slightly dated in certain areas. The service was exceptional, with friendly and helpful staff. The location was very convenient for my needs, and the dining experience, while ordinary, made mornings easier. Overall, a good value for the money.
The hotel is conveniently located for various activities around Melbourne, with clean and comfortable rooms. The staff is helpful, but the dining experience could improve with better breakfast options. The facilities are satisfactory, offering a decent stay overall.
The hotel is in a great location right on Southbank, surrounded by restaurants, cafes, and shops for convenience. The rooms, despite undergoing maintenance, were comfortable and in an excellent location. The service was friendly and remembered special occasions, but could improve individual guest focus. The central location is handy for exploring the city easily. The dining options were limited, affecting the value for money, with room for improvement. The facilities were practical, but some areas needed attention.